Data Protection Policy

19bd Privacy Policy

The information you share while using our platform is extremely important to us. On this page, we clearly explain — what data is collected, why it is collected, and how it is kept secure.

Last updated: January 2026
SSL 256-Bit Encryption
No data sold to third parties
Fully Secure Storage
User rights protected

This privacy policy applies to all users of the 19bd (https://19bd.click) platform. By using the site, you are deemed to have accepted this policy.

1

Introduction

19bd understands that sharing your personal information online is a matter of trust. That's why privacy has been our top priority from day one. In this policy, we explain in plain language — what data we collect, why we collect it, and whether it is ever shared with third parties.

19bd's privacy policy is built in line with international data protection standards. We believe that safeguarding user data is the first and most fundamental requirement of any trustworthy betting platform. This policy is not just written on paper — we put it into practice at every step.

If you have any questions about this policy, feel free to reach out at any time. Our support team is always ready to help.

2

What data we collect

19bd collects two types of data — information you provide directly, and information collected automatically while you use our services.

What you provide directly

  • Name, mobile number, and email address (at the time of registration)
  • Date of birth (for age verification)
  • National ID or passport number (collected during KYC verification)
  • Payment details — bKash/Nagad/Rocket number
  • Messages and attachments you send when contacting support

Automatically collected information

  • IP address and device information (operating system, browser version)
  • Pages visited and time spent on each — page visit log
  • Betting history & transaction records
  • Cookie & local storage data (details below)
  • Referral source — how you found our site

We only collect information that is genuinely necessary to provide our services. We never ask for anything beyond that.

3

How and why your data is used

19bd uses your data for the following purposes:

Purpose Data used Legal Basis
Account Creation & Management Name, phone, email Contract Fulfillment
Identity & Age Verification (KYC) NID, date of birth Legal obligations
Payment processing Mobile banking number Contract Fulfillment
Fraud & scam prevention IP, Device & Transaction Logs Legitimate Interest
Customer Support Communication History Contract Fulfillment
Sending promotions and offers Email, phone number Consent
Service quality improvement Usage patterns, feedback Legitimate Interest

If you no longer wish to receive promotional messages, you can opt out at any time by emailing support@19bd.click.

4

Is data shared with others

To be straightforward — 19bd never sells your data. However, data may be shared in the following limited circumstances:

  • Payment Processor: Payment gateways such as Bkash, Nagad, and Rocket — used solely to process transactions.
  • KYC verification provider: Trusted third parties for identity verification — only the minimum required information.
  • Legal Authorities: When required by a valid court order or directive from a government authority under the laws of Bangladesh.
  • Cloud service provider: Used for server hosting and data backup only — they have no independent right to use your data.

In each of the above cases, 19bd ensures that third parties comply with our privacy standards and use the data solely for the specified purpose.

19bd never sells or rents your data to advertising companies or data brokers.

5

Data Retention & Security Measures

To protect your data, 19bd has implemented the following technical and organizational measures:

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Stored data is protected with AES-256 encryption.
  • 24/7 security monitoring and intrusion detection systems are active on our servers.
  • Staff access is limited strictly to what their role requires — least privilege principle.
  • Regular security audits and vulnerability assessments are conducted.
  • Option to enable two-factor authentication (2FA).

How long data is retained

Data is retained for as long as your account remains active. After account closure, transaction records may be kept for up to 5 years to meet legal and regulatory requirements. After that period, your data is securely deleted.

6

Cookie Policy

19bd uses cookies on its website to enhance your browsing experience. Below is a breakdown of the types of cookies used:

Cookie Type Purpose Duration Can it be disabled?
Essential Login sessions, security tokens Until end of session No (site will not function)
Analytics Page visit statistics, site improvement 1 Year Yes
Preferences Language, theme & personal settings 6 months Yes

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.

7

Your Rights

Every 19bd member has the following rights over their personal data. To exercise any of these rights, email us at support@19bd.click.

You can request a full overview of what data 19bd holds on you at any time. We will provide complete details within 30 days of your request.

If your profile contains incorrect or outdated information, you can request a correction and we will update it promptly.

After closing your account, you can request deletion of your personal data. However, certain information may need to be retained for up to 5 years due to legal obligations.

You may object to your data being used for marketing or profiling purposes. Once we receive your request, we will stop using your data for those purposes.

You can request a copy of your data in a standard format (such as CSV) at any time.
8

Protection of Minors' Data

19bd strictly prevents anyone under 18 from registering. We do not knowingly collect data from minors.

  • Age is verified at registration using your date of birth.
  • In cases of doubt, age must be verified with a valid ID.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.

If you believe a minor has registered on 19bd, please contact us immediately at support@19bd.click.

9

Privacy Policy Updates

19bd may update this privacy policy from time to time. For any significant changes, we will:

  • We will post a notice on the website.
  • You will be notified via your registered email or SMS.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

10

Contact Us

For any questions, requests, or complaints regarding this privacy policy:

Email
support@19bd.click
Live Chat
24/7 Bangla support
Response time
Up to 48 hours
Website
19bd.click

Our commitment to protecting your privacy

What 19bd does to ensure data protection at every level.

End-to-End Encryption

Every transaction and piece of personal information is encrypted with 256-bit SSL. No one can intercept or read your data in transit.

Secure data storage

All data stored on our servers is encrypted with AES-256. Only authorized personnel have access, and even then, only to the information they need.

No data selling

19bd never sells your data to third parties. This isn't just a rule — it's a core principle we stand by.

Minimal data collection

We collect only what is needed to deliver our services — nothing more.

Regular security audits

Regular external security testing is carried out to identify and address any vulnerabilities quickly.

Immediate Breach Notification

In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.


Safe & Trusted

Your data is safe — get started now

Now that you know our privacy policy, go ahead and open your 19bd account with confidence — and enjoy the best betting experience in Bangladesh.

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